Privacy Policy

1. Who we are

ivyturkiye.com is a university-application platform operated from Türkiye. For any question about this policy or your data, contact us at info@ivyturkiye.com.

2. Information we collect

• Account information: your name and email address, including when you sign in with Google.
• Profile and application data you enter: education history, extracurriculars, target schools, applications and scholarships, deadlines, requirement checklists, essay questions and drafts, roadmap details, and documents you upload to your vault.
• Payment information: processed by Stripe. We receive a customer reference and your subscription status, but we never see or store your full card number.
• Usage data: pages visited and features used, plus approximate device and browser information, for analytics and to improve the product.
• Cookies and local storage: used only for essential things like keeping you signed in and remembering your language and theme.

3. How we use your information

• To provide, personalize, and improve the platform.
• To power the IvyAI features (mentor chat, roadmap, profile analysis, essay tools).
• To send you transactional and reminder emails (for example, deadline reminders and daily nudges you can opt out of).
• To process subscriptions and consulting payments.
• To keep the platform secure and to comply with legal obligations.

4. AI processing

When you use IvyAI, the mentor chat, roadmap generation, profile analysis, or essay tools, the text and profile context you provide are sent to our AI provider to generate a response. Please do not submit information you would not want processed in this way.

5. Third-party providers

We use trusted third-party providers to run the platform, including hosting, payment processing, email delivery, and AI processing, and share only the minimum data each needs to work. We never sell your personal data.

6. Data retention

We keep your information while your account is active. If you close your account or ask us to delete your data, we delete or anonymize it within a reasonable period, unless we are required to keep certain records (for example, for accounting or legal reasons).

7. How we protect your data

Every table is secured with row-level security, so your account can only access your own data. Data is encrypted in transit, and access by our team is limited to what is necessary to operate the service. No method of transmission or storage is ever completely secure, but we work to protect your information.

8. Your rights

You can access, correct, export, or delete your personal data, and withdraw consent at any time, by contacting info@ivyturkiye.com. If you are in Türkiye, you have rights under the KVKK (Law No. 6698); if you are in the EU or UK, you have rights under the GDPR.

9. Children

The platform is not directed to children under 16. If you are under 16, please use ivyturkiye.com only with the involvement and consent of a parent or guardian.

10. International transfers

Some of our providers may process data on servers outside Türkiye (for example in the EU or the United States). Where that happens, we rely on those providers' safeguards for international data transfers.

11. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date above always reflects the current version.

12. Contact

Questions about this policy or your data? Email us at info@ivyturkiye.com.