Terms of Service

1. What we provide

ivyturkiye.com is a platform that helps you track university and scholarship applications, offers AI-assisted guidance through IvyAI, and provides optional one-to-one consulting packages delivered by our team.

2. Eligibility and your account

• You must provide accurate information and keep it up to date.
• You are responsible for keeping your login credentials secure and for all activity under your account.
• You may sign in with an email and password or with Google.

3. Subscriptions and payments

• IvyAI Pro is a recurring monthly subscription (currently $29/month), billed through Stripe.
• Consulting packages are one-time purchases.
• You authorize Stripe to charge your selected payment method for the plan you choose.
• Prices may change; we will give notice before changes take effect. Taxes may apply depending on your location.

4. Cancellations and refunds

You can cancel your IvyAI Pro subscription at any time; it will stop renewing and your access continues until the end of the paid period. Refunds are handled in accordance with applicable law and on a case-by-case basis, contact info@ivyturkiye.com.

5. IvyAI and guidance disclaimer

IvyAI, along with the roadmaps, analyses, and suggestions it produces, provides automated, general guidance. It is not professional, legal, or financial advice, and it does not guarantee any outcome. Always verify deadlines, requirements, and fees on each school's official website. We do not guarantee admission to any school, scholarship, or any specific result.

6. Consulting services

Our human consulting is advisory. Application outcomes depend on many factors outside our control, and purchasing a consulting package does not guarantee admission or any particular result.

7. Your content

You keep ownership of the documents and text you upload. You grant us a limited license to store and process that content solely to provide the Service, including sending relevant text to our AI provider to generate responses. Do not upload content you do not have the right to share.

8. Acceptable use

• Do not use the Service for any unlawful purpose.
• Do not attempt to breach security, access other users' data, or disrupt the Service.
• Do not scrape, resell, or misuse the Service or its content.

9. Intellectual property

The Service, the ivyturkiye.com brand, and the IvyAI system are our property. You may not copy, modify, or reuse them without our written permission.

10. Third-party services

Payments, AI processing, email, hosting, and sign-in are provided by third parties (including Stripe, Resend, Vercel, Supabase, and Google) and are subject to their own terms.

11. Disclaimers and limitation of liability

The Service is provided "as is" and "as available", without warranties of any kind. To the fullest extent permitted by law, we are not liable for any indirect, incidental, or consequential damages, and our total liability to you is limited to the amount you paid us in the twelve months before the claim.

12. Termination

We may suspend or close accounts that violate these Terms. You may stop using the Service and close your account at any time.

13. Governing law

These Terms are governed by the laws of the Republic of Türkiye, and any disputes are subject to the courts of Türkiye.

14. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service after changes take effect means you accept the updated Terms.

15. Contact

Questions about these Terms? Email us at info@ivyturkiye.com.